CHC33021 Certificate III in Individual Support
CHCCCS031 Provide individualised support

Instructions to Assessor:

All students must have observations/demonstrations completed for this unit of competency. The student must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role.

Completing the Workplace Observation Record

The workplace observation record must be completed in full. Students are required to provide de-identified information on the clients who they have supported and their needs.

Performance Evidence

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

provide personal support to people with individualised plans, using aids and equipment including devices used by the person, to undertake each of the following in the workplace on three occasions, with simulation to occur prior to being assessed in the workplace, as described in the assessment conditions:
dressing, undressing and grooming
eating and drinking using required mealtime assistance techniques and equipment, ensuring client has physical access
oral hygiene
showering
toileting and the use of continence aids
using slide sheets, hoists, slings and lifters
transferring a person between bed and chair
transferring a person from seated to standing
provide personal support to people with individualised plans, using aids and equipment including devices used by the person, to undertake each of the following in a simulated workplace on two occasions:
bed bathing
shaving
transferring a person in and out of car
falls recovery and
assisting a person to take pre-packaged medication
when performing the above tasks:
confirm support requirements and preferences with the person, their family, carer or others identified by the person
perform risk assessment and engage additional assistance as required
prepare required equipment, aids and appliances according to the individualised plan
provide support in a manner that upholds the rights and dignity of the person and considers duty of care and dignity of risk
monitor support in collaboration with the person, confirming any requirements for change and reporting or referring according to organisational policies and procedures
complete required documentation and reporting according to organisational policies and procedures.

Assessor Observations and Demonstration Checklist

Student Name *

Student Phone

Employer

Vocational Placement start date

Vocational Placement end date

Date theory component completed *

Assessor

ASSESSMENT TASK 3A

Additional Verbal Questions:

All elements covered by the following VQ’s are mapped elsewhere in the assessment tasks. If required, add answer

1. Outline the procedure for transferring your client in and out of the car today.

2. From reviewing the client’s ICP, what physical and sensory needs does this client have?

3. How would you change the way you would normally perform the task to ensure this client's preferences, cultural, physical, and sensory needs are supported?

4. What risks can you identify when transferring the client?

5. What will you do to reduce these risks?

6. How much is the client able to participate? How will you encourage their participation?

7. What would you do if the client tells you they are feeling dizzy when they get out of the vehicle?

8. Outline the procedure for falls recovery using a slide sheet.

9. Outline the procedure for administering medications provided by a pharmacist in a residential care setting.

Assessment Task 3 Part B

Additional Verbal Questions:

All elements covered by the following VQ’s are mapped elsewhere in the assessment tasks. If required, add answer

1. Outline the procedure for transferring your client from seated on the bed to standing.

2. From reviewing the client’s ICP, what physical and sensory needs does this client have?

3. How would you change the way you would normally perform the task to ensure this client's preferences, cultural, physical, and sensory needs are supported?

4. What risks can you identify when transferring the client?

5. What will you do to reduce these risks?

6. How much is the client able to participate? How will you encourage their participation?

7. Outline the procedure for falls recovery using a sling and hoist lifter.

Assessment Task 3 Part C

Additional Verbal Questions:

All elements covered by the following VQ’s are mapped elsewhere in the assessment tasks. If required, add answer

1. Outline the procedure for transferring your client from bed to chair today.

2. From reviewing the client’s ICP, what physical and sensory needs does this client have?

3. How would you change the way you would normally perform the task to ensure this client's preferences, cultural, physical and sensory needs are supported?

4. What risks can you identify when transferring the client?

5. What will you do to reduce these risks?

Assessment Task 4 – Workplace observations:

Did the student demonstrate the required level of competence for each of the following points? This is: (Tick one only)1st visit2nd visit3rd visit

Date of this workplace visit:

Additional Verbal Questions:

All elements covered by the following VQ’s are mapped elsewhere in the assessment tasks. If required, add answer

1. Check and confirm each client’s individual care plan to determine their needs.

2. Gather all equipment and aids you will need to do the task – make adjustments as necessary to meet the client’s needs.

3. Assess the environment, equipment, and tasks to be performed for health and safety risks.

4. Talk to your supervisor about anything that you are not sure about or believe may be beyond your capacity.

5. Talk to your supervisor about any issues with providing support and the impact that providing support can have on clients.

6. Report identified problems of a more complex nature to the supervisor and seek assistance.

7. Introduce yourself to each client and other family or carers on your arrival and talk to them about the personal care task you will be helping them with.

8. Make sure your clients are comfortable with and consent to the personal care to be provided.

9. Allow each client to discuss how they would like support to be provided, how much they will participate and if any additional assistive technology is required.

10. Respond respectfully and positively to each client’s needs, including any cultural needs, physical or sensory needs

11. Check for any changes in health, physical appearance, ability or personal care needs and follow procedures to report as required.

12. Protect each client’s privacy and dignity.

13. Correctly apply infection control techniques.

14. Correctly apply manual handling techniques.

15. Respond appropriately where client interactions or personal care activities are of a difficult nature.

16. Correctly support their client with dressing and undressing, or vice versa.

17. Correctly support their client with grooming.

18. Correctly support their client with oral hygiene.

19. Correctly support their client with showering.

20. Correctly support their client with toileting and the use of continence aids.

21. Correctly support their client with eating and drinking.

22. Correctly support their client with transferring between a bed and chair.

23. Correctly support their client with transferring from being seated to standing

24. Correctly support their client with using slide sheets, hoists, slings and lifters.

25. Seek feedback from the client, other carers present and supervisor to ensure standard of care meets expectations.

26. Complete all documentation and reporting requirements as per workplace procedures.

27. Store documentation in line with workplace procedures.

Assessor response

Based on Observation or Simulation - Please choose

Date of Observation / Simulation

Locations of Observation / Simulation

What did the learner do?

Activity Start Time

Hours

Minutes

What was the outcome?

Other relevant comments/evidence

Activity End Time

Hours

Minutes

Workplace Skills Observations Essential skills during the demonstration (Assessor to tick each skill observed)

The learner demonstrated their ability to support incidental learning opportunities to enhance skills development and is able to:Provide encouragement in real-life situations that can act as potential informal or incidental learning opportunitiesUse positive approaches and strategies to promote enjoyment and maximise engagementWithdraw support to an appropriate level to encourage experiential learning in consultation with supervisor

Assessor response

Based on Observation or Simulation - Please choose

Date of Observation / Simulation

Locations of Observation / Simulation

What did the learner do?

Activity Start Time

Hours

Minutes

What was the outcome?

Other relevant comments/evidence

Activity End Time

Hours

Minutes

Workplace Skills Observations Essential skills during the demonstration (Assessor to tick each skill observed)

The learner demonstrated their ability to complete documentation and is able to:Comply with the organisation's reporting requirementsMaintain documentation according to organisation’s requirements

Assessor response

Based on Observation or Simulation - Please choose

Date of Observation / Simulation

Locations of Observation / Simulation

What did the learner do?

Activity Start Time

Hours

Minutes

What was the outcome?

Other relevant comments/evidence

Activity End Time

Hours

Minutes

Assessor’s Notes/Additional Comments

If a simulation has been used for this observation details of the simulation can be listed here.

The student’s performance was

CHC33021 Certificate III in Individual Support CHCCCS031 Provide individualised support

Instructions to Assessor:

Assessor Observations and Demonstration Checklist

ASSESSMENT TASK 3A

Additional Verbal Questions:

All elements covered by the following VQ’s are mapped elsewhere in the assessment tasks. If required, add answer

Assessment Task 3 Part B

Additional Verbal Questions:

All elements covered by the following VQ’s are mapped elsewhere in the assessment tasks. If required, add answer

Assessment Task 3 Part C

Additional Verbal Questions:

All elements covered by the following VQ’s are mapped elsewhere in the assessment tasks. If required, add answer

Assessment Task 4 – Workplace observations:

Additional Verbal Questions:

All elements covered by the following VQ’s are mapped elsewhere in the assessment tasks. If required, add answer

Assessor response

Workplace Skills Observations Essential skills during the demonstration (Assessor to tick each skill observed)

Assessor response

Workplace Skills Observations Essential skills during the demonstration (Assessor to tick each skill observed)

Assessor response

Assessor’s Notes/Additional Comments

CHC33021 Certificate III in Individual Support
CHCCCS031 Provide individualised support