CHC33021 Certificate III in Individual Support
CHCAGE011 Provide support to people living with dementia

Instructions to Assessor:

All students must have observations/demonstrations completed for this unit of competency. The student must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role.

Completing the Workplace Observation Record

The workplace observation record must be completed in full. Students are required to provide de-identified information on the clients who they have supported and their needs.

Performance Evidence

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

provide support according to an individualised plan, to two different people living with dementia, including:
using a person-centred approach to support, that upholds the rights and dignity of the person
using of communication strategies tailored to the needs of the person
supporting activities that meet the person’s needs
using strategies to minimise adverse outcomes associated with changed behaviour specific to the person, which may impact the person or others
completing reports and documentation.

Assessor Observations and Demonstration Checklist

Student Name *

Student Phone

Employer

Vocational Placement start date

Vocational Placement end date

Date theory component completed *

Assessor

ASSESSMENT TASK 3A

ASSESSMENT TASK 4

Workplace Skills Observations Essential skills during the demonstration (Assessor to tick each skill observed) Did the student demonstrate the required level of competence for each of the following points?Read and interpret individualised plans for support to clients.Apply person-centred care.Identify clients wants and needs.Use different communication techniques.Use reality orientation to gain cooperation and provide reassurance to the clients.Use validation strategies to relieve the clients stress and agitation.Organise and assist the client with appropriate activities which maintain their independence.Ensure the safety and comfort of the clients whilst encouraging autonomy.Complete documentation according to the workplace procedures.

Additional Verbal Questions:

All elements covered by the following VQ’s are mapped elsewhere in the assessment tasks. If required, add answer

1. Based on information collected from the client’s IP, describe the recommended/suitable communication techniques to respond to client’s needs and preferences.

2. Based on information collected from the client’s IP, describe recommended ways to respond to challenging behaviours while respecting client’s dignity.

3. Based on information collected from the client’s IP, describe Identified behaviours and triggers.

4. Based on information collected from the client’s IP, describe positive support strategies recommended for the client’s specific condition that prevent challenging behaviour.

5. Based on information collected from the client’s IP, their carer and client themselves, describe specific safety and wellbeing considerations for providing person-centred care and activities to the client and what would be the procedure to refer a client to another service.

6. Based on the information collected from the clients IP, their carer and client themselves, describe any assistive technology that they access and how did you support them in in using it.

Assessor response

Based on Observation or Simulation - Please choose

Date of Observation / Simulation

Locations of Observation / Simulation

What did the learner do?

Activity Start Time

Hours

Minutes

What was the outcome?

Other relevant comments/evidence

Activity End Time

Hours

Minutes

Workplace Skills Observations Essential skills during the demonstration (Assessor to tick each skill observed)

The learner demonstrated their ability to support incidental learning opportunities to enhance skills development and is able to:Provide encouragement in real-life situations that can act as potential informal or incidental learning opportunitiesUse positive approaches and strategies to promote enjoyment and maximise engagementWithdraw support to an appropriate level to encourage experiential learning in consultation with supervisor

Assessor response

Based on Observation or Simulation - Please choose

Date of Observation / Simulation

Locations of Observation / Simulation

What did the learner do?

Activity Start Time

Hours

Minutes

What was the outcome?

Other relevant comments/evidence

Activity End Time

Hours

Minutes

Workplace Skills Observations Essential skills during the demonstration (Assessor to tick each skill observed)

The learner demonstrated their ability to complete documentation and is able to:Comply with the organisation's reporting requirementsMaintain documentation according to organisation’s requirements

Assessor response

Based on Observation or Simulation - Please choose

Date of Observation / Simulation

Locations of Observation / Simulation

What did the learner do?

Activity Start Time

Hours

Minutes

What was the outcome?

Other relevant comments/evidence

Activity End Time

Hours

Minutes

Assessor’s Notes/Additional Comments

If a simulation has been used for this observation details of the simulation can be listed here.

The student’s performance was

CHC33021 Certificate III in Individual Support CHCAGE011 Provide support to people living with dementia

Instructions to Assessor:

Assessor Observations and Demonstration Checklist

ASSESSMENT TASK 3A

ASSESSMENT TASK 4

Additional Verbal Questions:

All elements covered by the following VQ’s are mapped elsewhere in the assessment tasks. If required, add answer

Assessor response

Workplace Skills Observations Essential skills during the demonstration (Assessor to tick each skill observed)

Assessor response

Workplace Skills Observations Essential skills during the demonstration (Assessor to tick each skill observed)

Assessor response

Assessor’s Notes/Additional Comments

CHC33021 Certificate III in Individual Support
CHCAGE011 Provide support to people living with dementia